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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stephanie McGuire

Stephanie McGuire

December 20, 2025

5  out of  5
rating by Stephanie McGuire
"I was very overwhelmed by the thought of getting my own plan but when I called State Farm for a quote, I was immediately put at ease. I spoke with Ry and she was patient and knowledgeable. She walked me through the process and spoke to me in a way that was easy for me to understand. She answered all of my questions and took the time to explain everything that State Farm could do for me. Now, I have more coverage for almost half of what I was paying to my previous insurance company. Also, the fact that I can call with questions and be able to speak with a real-life person rather than an automated messaging system is huge for me! I know I am in good hands with this team!"
We responded:
"Thank you, Stephanie, for sharing your experience! I'm happy to hear that Ry was able to assist you so effectively and that you're satisfied with your new coverage. It's great to know that having direct access to our team makes a difference for you. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
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Kevin McGuire

December 18, 2025

5  out of  5
rating by Kevin McGuire
"Ryan carefully reviewed my previous coverage on my automobiles and RV. She was able to increase the coverages while substantially reducing my costs. Very professional, very knowledgeable. I met the entire staff, all great people."
We responded:
"Thank you for your review, Kevin! I'm happy to hear that Ryan was able to enhance your coverage while helping you save money. Our team takes pride in providing professional and knowledgeable service. It's wonderful that you had a chance to meet everyone and felt welcomed. If there's anything else we can assist you with, just let us know!"
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Julie McGuire

December 16, 2025

5  out of  5
rating by Julie McGuire
"Ryan made it really easy to switch insurance companies and save money."
We responded:
"Thank you, Julie! I'm happy to hear that Ryan made your transition smooth and helped you save money. Our team is always here to make things easier for you. Let us know if there's anything else we can assist with!"
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Amelia E

November 26, 2025

5  out of  5
rating by Amelia E
"Ry was such a great agent with great customer service, I highly recommend her!!"
We responded:
"Amelia, thank you for your wonderful feedback! I'm happy to hear that Ry provided you with excellent service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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megan knutson

November 25, 2025

5  out of  5
rating by megan knutson
"Jordan and his whole office are so friendly and right on top of things!!"
We responded:
"Thank you, Megan! I'm happy to hear that you found our team friendly and attentive. We’re committed to providing top-notch service. Let us know if there's anything else we can do for you!"
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Elizabeth

November 25, 2025

5  out of  5
rating by Elizabeth
"I spoke with Amber and Ry and couldn’t be happier with the excellent experience, they made the process so simple and pleasant!"
We responded:
"Thank you, Elizabeth! I'm happy to hear that Amber and Ry provided you with such a great experience. Our team is dedicated to making the process as smooth and enjoyable as possible. If you ever need anything else, feel free to reach out!"
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Tim Welch

November 19, 2025

5  out of  5
rating by Tim Welch
"Each member of the team is extremely helpful and knowledgeable. They take care of all our insurance needs."
We responded:
"Thank you, Tim! I'm happy to hear that our team has been helpful and knowledgeable in taking care of your insurance needs. We appreciate your trust and look forward to continuing to serve you. Let us know if there's anything else we can assist with!"
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Andrew moe

October 27, 2025

5  out of  5
rating by Andrew moe
"Jordan Hansel and his team are the best of the best. If you want quality, honesty and efficiency, this is the place you want to go."
We responded:
"Thank you, Andrew! I'm really happy to hear that you found our team to be top-notch in quality, honesty, and efficiency. Your feedback means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Jennifer Ferschweiler

Jennifer Ferschweiler

October 22, 2025

5  out of  5
rating by Jennifer Ferschweiler
"I had the pleasure of speaking with a Ryan McGuire. What an absolute treat! I know nothing about insurance and have been with Progressive for a while, she was able to take her time and explain everything to me. She also helped break the ice and with her sense of humor make me feel much more comfortable. I have worked in Customer Service for years and this is exactly how I expect to be treated. Her customer care went above and beyond what I expected and I'm thinking of making the switch to just work with her. I would highly recommend everyone to work with her. You will not regret it and she will make you feel like your speaking to a life long friend."
We responded:
"Thank you so much for your kind words about Ry! She really is fantastic and we are lucky to have her on our team! "
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Sam

October 6, 2025

5  out of  5
rating by Sam
"Amber is especially very helpful & knowledgeable, always courteous, & a pleasure to deal with an actual person every time you call. Actual Service."
We responded:
"Thank you for your review, Sam! I'm delighted to hear that Amber has been helpful and knowledgeable. We take pride in providing personal service, and it's wonderful to know that you appreciate it. Let us know if there's anything else we can assist you with!"
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Vicki

October 3, 2025

5  out of  5
rating by Vicki
"Everyone always gets me the best rates. Everyone knows me on my first name basis. And but not least there like family to me."
We responded:
"Vicki! We feel the same way about you! Thanks for the kind words! -Jordan "
Profile photo of Alissa Munson

Alissa Munson

September 16, 2025

5  out of  5
rating by Alissa Munson
"I have been using this agency since I moved to LF a few years ago. Always straight forward and helpful. Today I got a flat tire while I was visiting my sister in Duluth, and didn't have my insurance cards on me. I called and they gave me all the information I needed, along with helping me start a AAA request. Will definitely continue going through them. :) Update: Still using this insurance company 4 years later. They have helped me with a few tows, window replacements, and overall outstanding customer service (especially Amber)."
We responded:
"Alissa, thank you for taking the time to share your experience with our office! We are so glad we were able to help you with any information you needed and helping you get a start on your AAA request. We are always here for anything you need!"
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Tom Toohey

July 23, 2025

5  out of  5
rating by Tom Toohey
"Friendly professional and expert service over many years of my experience with Jordan and now Tyler for State Farm"
We responded:
"Thank you for your review, Tom! I'm happy to hear that you've consistently received friendly and expert service from both myself and Tyler over the years. Your trust means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Travis Johnson

Travis Johnson

June 19, 2025

5  out of  5
rating by Travis Johnson
"Quick service and easy to talk to! Helped me with every question I had"
We responded:
"Thank you, Travis! I'm happy to hear that you found our service quick and easy to communicate with. It's great to know we could assist with all your questions. Let us know if there's anything else we can do for you!"
Profile photo of Mark Durene

Mark Durene

May 21, 2025

5  out of  5
rating by Mark Durene
"Thank you, Jordan, for your prompt, professional, and friendly service. You're easy to work with, knowledgeable, and an excellent agent!"
We responded:
"Thank you, Mark! I'm glad to know you enjoyed working with us. I truly appreciate your kind words. If you ever need assistance or have questions, feel free to reach out! "
Profile photo of Tia Deppa

Tia Deppa

May 16, 2025

5  out of  5
rating by Tia Deppa
"Jordan helped me with my life and auto insurance. He was so knowledgeable, responsive and made the entire process smooth and stress free! He found me great coverage at a great rate. I’ll be recommending him to all my friends and family!"
We responded:
"Tiana! Thank you so much for the wonderful review. I am glad we were able to get you in so much better coverage for you family! "
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sharron ryappy

May 1, 2025

4  out of  5
rating by sharron ryappy
"I recently changed insurance companies and in my search I connected with Jordan Hansel. The staff in the office were all very helpful. As always, there were a few hiccups along the way but everything was handled for me and I am now a client of State Farm and the Jordan Hansel Agency."
We responded:
"Thank you, Sharron, for sharing your experience! I'm glad to hear that our team was helpful during your transition to State Farm. We appreciate your patience with any hiccups along the way. If you have any questions or need further assistance, please feel free to reach out to Jordan Hansel State Farm Insurance Agency."
Profile photo of Kyle Schlichting

Kyle Schlichting

April 29, 2025

5  out of  5
rating by Kyle Schlichting
"I stopped in looking to get a quote on our home and auto insurance. I talked to Tyler in the office, he gave me quotes that were considerably cheaper than what I was paying with another insurance provider. I made the decision to switch everything over to them, and he started working on it right away. Tyler was very knowledgeable and great to work with, very detailed on explaining different policies they offer."
We responded:
"Thank you, Kyle, for sharing your experience! I'm glad to hear that Tyler was able to assist you with your insurance needs and provide you with more affordable options. It's wonderful that his detailed explanations helped you make the switch smoothly. If you have any further questions or need assistance, feel free to reach out to our office anytime! - Jordan Hansel State Farm Insurance Agency"
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marlene clyde

March 24, 2025

5  out of  5
rating by marlene clyde
"Great service, knowledgeable and friendly!"
We responded:
"Thank you, Marlene! I'm glad you found our service knowledgeable and friendly. Your feedback is truly appreciated. If you have any questions or need further assistance, feel free to reach out. We're here to help! - Jordan Hansel State Farm Insurance Agency"
Profile photo of Gabrielle McCullough, Realtor

Gabrielle McCullough, Realtor

February 24, 2025

5  out of  5
rating by Gabrielle McCullough, Realtor
"It's easy to see how Jordan has so many 5-star reviews! I spoke with him recently regarding a mutual client and he was very thoroughly, explained things simply, and follow-up was great!"
We responded:
"It was great visiting with you! Thank you so much for the review!"
Profile photo of Courtney Ryan

Courtney Ryan

February 4, 2025

5  out of  5
rating by Courtney Ryan
"Incredibly knowledgeable and friendly staff. My husband and I just moved to the area and wanted to switch insurance companies. Jordan gave us a competitive quote for both of our vehicles, and took care of the transition to State Farm quickly and easily."
We responded:
"Courtney! THANK YOU! We appreciate you! - Jordan "
Profile photo of Lane Olson

Lane Olson

January 16, 2025

5  out of  5
rating by Lane Olson
"They answer the phone every-time I call and make everything as easy as it can be. Strongly recommend."
We responded:
"Hi Lane! Thanks so much for the review! We sure appreciate you! -Jordan "
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christopher moore

December 27, 2024

5  out of  5
rating by christopher moore
"Tyler was very efficient and very helpful!"
We responded:
"Thank you, Christopher! I'm glad Tyler was efficient and helpful during your experience. We appreciate your feedback and are here to assist with any future needs or questions you may have."
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Donelle Welch

June 21, 2024

5  out of  5
rating by Donelle Welch
"Amazing communication! Takes the time to call and explain along with offer options specific to our needs. We are very pleased with Hansel Insurance."
We responded:
"Donelle, I am ecstatic to hear that you found our communication amazing and tailored to your needs! Providing personalized options and explanations is a top priority for our team. We are grateful for your positive feedback and look forward to assisting you further with your insurance needs. - Jordan Hansel State Farm Insurance Agency"
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Mikee Meyer

February 23, 2024

5  out of  5
rating by Mikee Meyer
"Hansel state farm has a very good and very well versed and knowledgeable group of staff that is able to answer anything a person can think of on the insurance playing field absolutely nothing to guess about. After your first visit. They even had a young lady come to our home out in the country and sat with my boss and myself and explained the needs that we had for insurance, who does that?? Very good group of people from there front operative that greets you throughout the entire team.. thanks. Mike/coco meyer"
We responded:
"It's fantastic to hear about your positive experience with our knowledgeable staff! Their ability to answer any questions and provide clear guidance on insurance matters is undoubtedly valuable. Going the extra mile by having a team member visit your home to discuss your insurance needs demonstrates their dedication to customer service and ensuring you have the coverage that suits your situation. From the front office staff to the entire team, it sounds like they prioritize professionalism and client satisfaction."